We have a dedicated Data Protection Officer (DPO) responsible for overseeing GDPR compliance. The DPO manages data protection topics, provides guidance on data protection impact assessments, and serves as a primary point of contact for both data subjects and the supervisory authority.
We only collect the essential data required for our services, seeking consent when necessary. Additionally, we have prepared a comprehensive data privacy policy to address potential data breaches, outlining specific protocols and actions to ensure compliance with this policy.
We are actively working towards obtaining compliance for both standards, with the goal of achieving this by the end of 2024.
Your connected apps are read-only. This means Blobr will only parse your data to find the best insights but will not modify or store any information about your data.
Questions are logged within the Blobr application to maintain a history of inquiries, facilitating the display of past questions. Additionally, we exclusively leverage the most recent questions posed during a conversation to preserve contextual relevance for the AI. This approach involves transmitting the contextual information to a LLM, ensuring that the AI remains informed within the confines of a specific conversation.
We do not engage in training LLMs using your data in any capacity. Our focus is on facilitating the seamless utilization of data from your applications by LLMs, making it more accessible and user-friendly. Importantly, we do not undertake any training of models using your data, and we have no intention of doing so.
We use OpenAI LLM at the moment using Blobr API keys to OpenAI and more specifically gpt3, gpt3.5-turbo and gpt4. Blobr has been designed to be agnostic to any LLM, allowing us to adapt and connect to open-source LLMs in the near future.
Not for now, the pricing in Blobr include the fees directly linked to the usage of the OpenAI API.
We have a strict policy regarding data storage, in the event of account termination, whether initiated by you or by us. Your personal information will be promptly deleted within one week, ensuring a swift and secure handling of data after the account termination process.
We encrypt data at rest and in transit. We use only open source technology for all our infrastructure tools ensuring additional security. Data access aligns with your API permissions. With a wealth of experience managing 200 million API calls per month across various providers, our team has maintained security through robust internal policies. Monthly audits and an annual external security audit further fortify our data protection measures.
Currently, hosting Blobr locally is not an option. However, we are working to enable you to host Blobr on your own cloud, seamlessly connecting it to your SaaS applications and even your custom APIs. Our dedicated team is making significant progress on this feature, and it will be made available to you in the near future.
When you register on our website through Google OAuth, we collect the following data to enhance your user experience:
- Email address: Used for communication and account-related notifications.
- First name & Last name (if provided): To customize and tailor your interaction on our platform.
- Company name (if provided): Optionally collected for a more tailored service, if associated with your Google account.
Rest assured, we respect your privacy, and this information is solely used to enhance your user experience. By using Google OAuth, we do not store any additional data without your explicit consent. In particular, we respect the User Data Policy, as explicitly defined on the Google User Data Policy page.
